Terms & Conditions
club7 Platform
Please read these terms and conditions carefully before using the club7 service. By registering or using this platform, you agree to be bound by all provisions stated here.
Key Things You Need to Know
Here is a summary of the main club7 terms before you read the full document below.
Account Eligibility
Only individuals aged 21 and above are eligible to register an account at club7. Each player is allowed one account only and all registration information must be accurate and complete.
Bonus & Promotion Terms
The welcome bonus of 100% up to RM1,500 is subject to a wagering requirement of 10x the bonus amount. All promotions have their own terms that must be met before any withdrawal can be made.
Deposit & Withdrawal
Minimum deposit is RM20 and minimum withdrawal is RM50 for all payment methods. Withdrawals are processed within 5 to 30 minutes after verification. Funds must be deposited using the same account name.
Account Security
You are fully responsible for the security of your account password. club7 will not ask for your password through any communication channel. Any suspicious activity must be reported immediately.
Multiple Accounts & Fraud
Registering more than one account by the same individual is strictly prohibited. club7 reserves the right to close accounts and forfeit the balances involved if fraud, bonus abuse or game manipulation is detected.
Customer Support
The club7 support team is available 24/7 via live chat and email in Malay and English. Any disputes relating to accounts, transactions or games can be submitted directly to our team.
Definitions and Interpretation
In these terms and conditions, the following words and phrases carry the meanings stated unless the context requires a different interpretation:
- "Platform" refers to the club7 website accessible at https://club7.club together with all subdomains, mobile applications and related services.
- "User" or "Member" refers to any individual who has registered and holds a valid account on the club7 platform.
- "Account" refers to a player account officially registered using valid personal information.
- "Balance" refers to the total amount of funds held in a user's account at any given time.
- "Bonus" refers to any free credits, additional funds or incentives provided by club7 to users subject to the conditions set out.
- "Withdrawal" refers to a request to transfer funds from a club7 account to the payment method registered by the user.
Section headings in these terms are for reference purposes only and do not affect the interpretation of any provision.
Eligibility and Registration
2.1 Age Requirement
Use of the club7 platform is restricted to individuals who have reached the age of 21 and above only. ⚠️ This is an absolute requirement that cannot be waived under any circumstances. Club7 reserves the right at any time to request users to provide proof of age, and any account confirmed to belong to an underage individual will be closed immediately without any refund of the balance.
Important Warning: Registering an account on behalf of an underage individual is a serious offence. Any user found to have done so will have their account permanently closed and all balances forfeited.
2.2 Document Requirements
To meet licensing compliance requirements, club7 reserves the right to request users to submit identity verification documents at any time. Documents that may be requested include:
- Identity Card (MyKad) or a valid passport
- Bank statement or proof of the payment method used
- Proof of current address such as a utility bill or printed bank statement
Failure to provide the requested documents within the set timeframe may result in the account being suspended or closed.
2.3 One Account Per Person
Each individual, residential address, device, IP address or payment method is only permitted one active account on the club7 platform. Holding more than one account at the same time is a serious breach of these terms.
User Account
3.1 Registration Information
Users are responsible for ensuring that all information provided during registration is accurate, complete and up to date. Club7 is not responsible for any issues arising from inaccurate or outdated information provided by the user.
3.2 Password Security
Users must keep their account password confidential at all times. Club7 recommends using a strong password that combines uppercase letters, lowercase letters, numbers and symbols. You must notify the club7 support team immediately if you suspect your account has been compromised or accessed without authorisation.
Note: Club7 will not ask for your password via email, live chat or any other channel. Do not share your login details with anyone.
3.3 Inactive Accounts
An account that shows no login or transaction activity for an extended period may be classified as inactive. Club7 will provide reasonable notice to the user before any action is taken on an inactive account.
Deposits and Withdrawals
4.1 Payment Methods
Club7 supports a range of payment methods for the convenience of Malaysian players. Accepted methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrency including USDT, BTC and ETH.
4.2 Minimum Limits
club7 Transaction Limits
The minimum deposit for all payment methods is RM20 per transaction. The minimum withdrawal is RM50 and is normally processed within 5 to 30 minutes after verification is complete.
4.3 Identity Verification for Withdrawals
All withdrawal requests are subject to identity verification. Withdrawal funds must be transferred to the same payment method used for the deposit and must be registered in the same user's name. Club7 reserves the right to hold withdrawals until the verification process is complete.
4.4 User Responsibility in Transactions
Users are responsible for ensuring all transaction details are correct before confirming any deposit or withdrawal. Club7 is not responsible for loss of funds resulting from incorrect account information provided by the user.
Bonus and Promotions
5.1 Welcome Bonus
New club7 members are eligible to receive a welcome bonus of 100% of their first deposit amount up to a maximum of RM1,500. This bonus is subject to a wagering requirement of 10 times the bonus amount received before any winnings associated with that bonus can be withdrawn.
Calculation Example: If you deposit RM100, a bonus of RM100 will be credited, making your balance RM200. The wagering requirement is RM100 × 10 = RM1,000. This means you need to wager a total of RM1,000 before the bonus is eligible for withdrawal.
5.2 General Promotion Terms
All bonuses and promotions offered by club7 are subject to specific terms stated at the time the offer is made. Users are advised to read the terms of each promotion carefully before accepting any bonus. Club7 reserves the right to withdraw, modify or end any promotion at any time with appropriate notice.
5.3 Prohibition of Bonus Abuse
Any attempt to abuse the club7 bonus system, including but not limited to opening multiple accounts, opposing bets or use of automated software, is strictly prohibited. Club7 reserves the right to cancel any bonus and associated winnings, and to close the accounts involved if bonus abuse is detected.
Games and Betting
6.1 Game Rules
Each game available on the club7 platform, including online slots, live casino, sports betting, sic bo, arcade games and esports, has its own rules. Users are responsible for understanding the game rules before placing bets. Club7 is not responsible for losses arising from a user's lack of understanding of the game rules.
6.2 Game Results
All game results generated by the club7 system are final. In situations where a technical disruption occurs during a game session, club7 reserves the right to void the round in question and return the wagered funds to the user's account. Results generated legitimately cannot be disputed.
6.3 Sports Betting
All sports bets that have been confirmed and accepted by the system are binding. Odds displayed are subject to change until the bet is confirmed. For matches that are postponed, cancelled or not completed, club7 will act in accordance with the sports rules set for each type of event.
User Conduct
7.1 General Prohibitions
Users are prohibited from doing the following while using the club7 platform:
- Using automated software, bots, scripts or other methods to access or interact with the platform without authorisation
- Committing any form of fraud or manipulation of the gaming or payment system
- Sharing an account with another individual or allowing others to play using your account
- Uploading or sending any harmful, threatening or inappropriate content through the platform's communication channels
- Conducting money laundering or any financial criminal activity through this platform
7.2 Responsible Gambling
Club7 is committed to responsible gambling practices. Users are encouraged to set personal limits for deposits, losses and playing time. If you feel your gambling habits are becoming a problem, please contact our support team for more information on the self-protection options available, including self-exclusion.
Limitation of Liability
8.1 Service Provided "As Is"
The club7 platform is provided on an "as is" and "as available" basis. Club7 makes no warranties, express or implied, regarding the usability of the platform, the accuracy of information displayed or the availability of uninterrupted service.
8.2 Technical Disruptions
Club7 is not responsible for any losses suffered by users due to technical disruptions, server failures, internet connection issues or circumstances beyond club7's control. However, club7 will work to restore service as soon as possible and will review any circumstances affecting the integrity of bets.
8.3 Betting Outcomes
Gambling carries risk and users acknowledge that they may lose some or all of the funds wagered. Club7 is not responsible for financial losses incurred by users as a result of betting outcomes or gameplay on this platform.
Account Closure and Suspension
9.1 Closure by User
Users may request to close their account at any time by contacting the club7 support team via live chat or email. Account closure requests will be processed after identity verification and settlement of all pending transactions.
9.2 Closure by Club7
Club7 reserves the right to suspend or close any account at any time for reasons including, but not limited to:
- Breach of any provision in these terms and conditions
- Confirmed fraud, manipulation or dishonest conduct
- Failure to submit requested verification documents
- User confirmed to be under 21 years of age
- Suspicious activity indicating money laundering or financial crime
In cases of account suspension due to an investigation, the balance may be withheld pending the conclusion of the investigation.
Amendments to Terms and Governing Law
10.1 Right to Amend Terms
Club7 reserves the right to amend, modify or update these terms and conditions at any time. Significant amendments will be communicated to users via a notice on the platform or by email. Continued use of the platform after such amendments take effect will be considered acceptance of the amended terms.
10.2 Governing Law
These terms and conditions are governed by the relevant international licensing laws under which club7 operates. Any dispute that cannot be resolved through negotiation will be referred to a dispute resolution body recognised by the licensing authority.
10.3 Severability
If any provision of these terms is found to be invalid, unenforceable or contrary to applicable law, that provision will be deemed severable from the rest of these terms, and the remaining provisions will continue in full force and effect.
Contact Us: If you have any questions regarding these terms and conditions, please contact the club7 support team via 24/7 live chat or email at [email protected].
Questions About the Terms
Answers to frequently asked questions about club7's terms and conditions.
Register a club7 Account Today
Once you understand our terms and conditions, you can register a new account with confidence. Enjoy a 100% welcome bonus of up to RM1,500 along with a wide range of games and 24/7 support.